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Bombardier announced the next major investment in enhancing its global customer service experience with a significant expansion in the growing Asia-Pacific region.
The award-winning Singapore Service Centre will more than quadruple its current footprint, transforming the facility into a high-capacity, one-stop-shop super centre, offering its customers a full gamut of maintenance, refurbishment and modification services required throughout an aircraft’s life, directly on site.
The new expanded Singapore Service Centre will be capable of supporting more than 2,000 visits annually.
The groundbreaking of the expansion will occur on February 27, 2019, with the facility being operational in 2020.
The Singapore Service Centre currently employs more than 150 staff, including 100 licensed engineers and technicians, and has received more than 20 certifications and authorizations from international regulator.
In addition to offering scheduled and unscheduled maintenance and aircraft on ground (AOG) support, the Singapore Service Centre is recognized as a centre of excellence for complex retrofit work, including avionics and Ka-band installations.
Bombardier estimates industry-wide deliveries in the region between now and 2027 to be 950 aircraft for a forecasted sales revenue of US$37 billion.