Category: Ground Handling

WestJet Contracts Airline Services Handling

Airline Services Handling, part of the Airline Services Group, has won a significant new contract from Canada’s WestJet, an Alberta-based airline, to provide ground handling services for their newly launched non-stop international flights from London’s Gatwick Airport to six Canadian cities, effective May 7th. WestJet, which is marking its 20th anniversary this year, is serving […]

Baggage Mishandling Rate Cut by 61 Percent

There were 7.3 bags reported as delayed, damaged or stolen per 1,000 airline passengers in 2014, according to the 2015 SITA report, a company that tracks baggage performance in aviation each year.  That’s a 61 percent decrease in mishandling since 2007.  Of those mishandled bags, 49 percent were mishandled during transfer, 15 percent were caused by a bag switch or ticketing error and another 15 percent was due to […]

The Wind Beneath Changi’s Wings

High service standards set Changi apart from many other airports but meeting them comes at a cost. For ground-handling firms like Sats and Dnata, which are paid by airlines to process passengers and baggage, the pressure to meet stringent targets set by the airport is intense. Growing traveller numbers and rising manpower costs have made […]

European Airlines Protest Ground-Handling Cutbacks at Rome Fiumicino

Airlines for Europe (A4E), the lobbying organization that comprises seven major European carriers, has protested to Italian aviation regulator ENAC over plans to cut the number of ground handling agents at Rome Fiumicino Airport. ENAC is reducing the number of ground-handling licenses from seven to three by mid-May, A4E said, which meant many airlines using […]

Qatar’s Ground Handling Joins IATA Council

Qatar Airways’ ground handling subsidiary has joined the International Air Transport Association’s (IATA) Ground Handling Council. Qatar Aviation Services’ (QAS) membership aims to build on its IATA Safety Audit for Ground Operations (ISAGO) accreditation, which it achieved in November 2014. Commenting on the news, QAS senior vice president Clive Sauvé-Hopkins said: “This is a proud […]

Aviation Operators Seek Review of Law on Air Accidents

Operators in the aviation industry have called for the review of Air Accidents and Incident Regulations of 2006, stressing that this would raise safety standards in the sector. They also stated that the review would bring it in line with the International Civil Aviation Organisation (ICAO) updates and new policies and enable Nigeria conform to […]

Dublin Airport to Create Over 200 New Jobs With Ground Handling Expansion

Some 200 new positions are to be created at Dublin Airport by ground handling service Swissport. Swissport says its ground handling business at saw growth of 23% last year – and is expected to grow by a further 10% in 2016. The company is recruiting staff for over 200 new positions in the areas of […]

Mumbai to Get 65 New ATCs in March

Air Traffic Controllers (ATCs), manning the 2.8-million sq nautical mile airspace, which extends from Kuala Lumpur and Yangon in the East to Pakistan and Muscat in the West, are going to be less-burdened with around 200 new personnel joining the rank from next month. These 200 ATCs are in the final leg of their training […]

Private Airport Operators Seek Tax Relief in India

Private airport operators have sough tax relief in the forthcoming budget on the grounds that airports help in easy connectivity apart from boosting tourism. In a memorandum to the Finance Ministry, the Association of Private Airport Operators (APAO) urged the government to allow private airports to raise funds through tax-free bonds and sought a host […]

dnata Receives 7th Certification for IATA’s Safety Audit of Ground Operations

Another milestone in dnata’s continual focus on safety and security has been achieved with the air services provider’s Sydney headquarters and station receiving registration for IATA’s Safety Audit for Ground Operations (ISAGO) in December. This is the seventh key station in dnata’s ground handling operations to receive this prestigious certification. The other ground operations which […]