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Everyone at Bombardier is saddened by the tragic event involving the Q400 aircraft. Bombardier extend sympathies to the families of those whose lives were lost in this accident, and our thoughts are with those who survived.
Bombardier Air Safety Investigation Office is in contact with the authorities, and will provide assistance to all authorities as needed.
The Q400 aircraft has been designed to be robust and reliable in consideration of the high cycle demand of regional airlines and was designed to comply or exceed all airworthiness certification requirements. The Q400 fleet has accumulated over 8.5 million flight hours, and has performed about 10 million takeoffs and landings to date.
The Bombardier Q400 turboprop has been in service since 2000. Currently, there are over 500 Q400 aircraft in service worldwide, and the fleet dispatch reliability over the past year was consistently over 99.5%.