Tag: customer support

Sukhoi to Cut Superjet Deliveries and Focus on Aftersales Support

Reading Time: 3 minutes Sukhoi Civil Aircraft Company (SCAC), the Russian manufacturer of the Superjet 100 (SSJ100) Russian regional jet, has been facing mounting criticism regarding alleged deficiencies in its aftersales support of the product. Two of its key international customers – Mexico’s Interjet and Belgium’s Brussels Airlines – have voiced their discontent with the maintenance of their fleets, […]

Job Growth Expected in Three Major Areas of Aviation Industry

Reading Time: 2 minutes IATA has revealed the results of a global survey of over 100 leading industry HR professionals at airlines, airports and ground service providers, carried out by Circle Research. Its aim is to learn more about how HR decision-makers were managing the retention, training and recruiting of skilled professionals to fill the anticipated job gaps. Results […]